Services
our services
SAP BASIS SUPPORT
We work with SAP offshore basis model where our consultants are providing support 24/7 to various complex landscape. It also involves in completing day to day activities with complete adherence to SLAs.
Landscape is monitored and predominant analyses through inhouse monitoring report and EWA are synched to resolve future issues occurring in customer landscape.
Operations performed are
⦁ Troubleshooting and break-fix actions
⦁ System refresh
⦁ Daily Checks
⦁ Performance tuning
⦁ Performing backup, restore, and snapshots
⦁ Transport management/Charms
⦁ Applying SAP Notes
⦁ Configuration and operation of SAP Solution Manager
⦁ User and Security management
⦁ Print and Output management
SAP HANA Operation Services
⦁ Health Checks
⦁ Database management
⦁ Client copies
⦁ 24/7 operation on demand
Operations performed are
⦁ Troubleshooting and break-fix actions
⦁ System refresh
⦁ Daily Checks
⦁ Performance tuning
⦁ Performing backup, restore, and snapshots
⦁ Transport management/Charms
⦁ Applying SAP Notes
⦁ Configuration and operation of SAP Solution Manager
⦁ User and Security management
⦁ Print and Output management
SAP HANA Operation Services
⦁ Health Checks
⦁ Database management
⦁ Client copies
⦁ 24/7 operation on demand
REDWOOD RMJ
Redwood’s Workload Automation and Job Scheduling Software, RunMyJobs is a SaaS-based application for building reusable automation. It has low-code wizards, templates, and a drag-and-drop UI.
It helps you with proactive monitoring through alerts and viewing of processes in real-time. It has capabilities for reducing manual intervention such as adding conditional logic. It offers the features for automating anything anywhere.
OS/DB MIGRATION
SAP OS/DB Migration optimally prepares you for a successful migration with our expertise consultants and supports smooth continued operations to the new platform.
We follow an approach of OS/DB Migration Check consisting of two service sessions
⦁ OS/DB Migration Analysis – Where the existing platform is analyzed with various migration aspects like interfaces, print server setup, scripts etc. to work on newly migrated hardware.
⦁ OS/DB Migration Verification - Verification session takes place after the final migration.
⦁ Upgrade - new release of SAP ERP provides opportunities to have a measurable business impact in the areas of operational excellence and business strategy. Successfully executing an upgrade to SAP ERP 6.0 requires a well-defined upgrade strategy encompassing an approach and project scope based on the circumstances and aims of organization.
SAP Upgrade Road Map
⦁ Project Preparation
Analyze the actual situation.
Define the objectives.
Create the project plan.
Carry out organizational preparation for example identify the project team.
⦁ Upgrade Blueprint
The system and components affected.
The mapped business processes.
The requirements regarding business data
⦁ Upgrade Realization
In this phase the solution described in the design phase is implemented in a test environment.
This creates a pilot system landscape, in which the processes and all their interfaces can be mapped individually and tested on the functional basis.
⦁ Final Preparation for Cutover
Testing
Training
Minimizing upgrade risks
Detailed upgrade planning
Mock Cutovers
⦁ Production Cutover and Support
The production solution upgrade
Startup of the solutions in the new release
Post processing activities
Solving typical problems during the initial operation phase.